%20copie_edited.jpg)
herbal energy jewelry
DELIVERY POLICY
PRODUCTS are shipped to the delivery address(es) indicated by the CLIENT during the order process.
Shipping time
The lead times for order preparation and invoicing, prior to shipment of PRODUCTS in stock, are indicated on the SITE. These times do not include weekends or public holidays.
An e-mail message will automatically be sent to the CLIENT when the PRODUCTS are dispatched, provided that the e-mail address given in the registration form is correct.
Delivery times & costs
During the ordering process, the SELLER indicates to the CLIENT the possible delivery times and shipping methods for the PRODUCTS purchased.
Shipping costs are calculated according to the mode and location of delivery. The amount of these costs will be due by the CLIENT in addition to the price of the PRODUCTS purchased.
Delivery times and costs are detailed on the SITE.
Methods of DELIVERY
The parcel will be delivered to the CLIENT upon signature and presentation of proof of identity.
In the event of absence, a delivery notice will be left for the CLIENT to pick up the parcel at the post office.
Delivery problems
The CLIENT is informed of the delivery date during the online ordering process, before confirming the order. The date will be communicated by e-mail when the order leaves the SELLER's warehouse.
Deliveries will be made within a maximum of thirty (30) days. Failing this, the CUSTOMER must give the SELLER formal notice to deliver within a reasonable period, and in the event of non-delivery within this period, the CUSTOMER may terminate the contract.
The SELLER will reimburse the CLIENT, without undue delay from receipt of the letter of termination, the total amount paid for the PRODUCTS, including taxes and delivery charges, by the same method of payment used by the CLIENT to purchase the PRODUCTS.
The SELLER is responsible until the PRODUCT is delivered to the CLIENT. It is reminded that the CLIENT has a period of three (3) days to notify the carrier of any damage or partial loss noted at the time of delivery.